Apprentice Engineer (80558105)
Posted Date:
08 Aug 2024
Function/Business Area:
Apprentice
Location:
Mumbai RCP
Job Responsibilities:
- Conduct proactive and reactive maintenance at the first level.
- Regularly prioritize faults to meet SLA requirements.
- Handle emergencies, coordinate with first-level operations, and investigate faults and their causes as necessary.
- Address complaints and escalations from end-customer operations or the call center.
- Manage and analyze trouble tickets, recommending timely actions and solutions.
Education Requirement:
BE (E&C)
Experience Requirement:
Fresher
Skills & Competencies:
- Mandatory knowledge of the domain.
- Ensure adherence to all processes and tools as per agreed SLA.
- Familiarity with technical support activities.
- Efficiently delegate and coordinate tasks.
Location Map:
Mumbai RCP
Link : https://careers.jio.com/frmjobdescription.aspx?JBTITLE=ynaeDchlpdnBv2F9PJMGPg==&jbID=5HLWD4qf6swEtHwKNm5XPQ==&funcCode=YhJgFShXD7ZjFGzP95lsOA==
What is apprentice?
An apprentice is an individual engaged in a structured training program designed to teach them specific skills or trades through a combination of on-the-job training and classroom instruction. Apprenticeships typically involve a partnership between an employer and an educational institution, allowing the apprentice to gain practical experience while earning a wage. This form of training is prevalent in various industries, including construction, manufacturing, healthcare, and information technology.
Apprenticeships provide a pathway to acquiring specialized knowledge and expertise, often leading to certification or a professional qualification. The duration of an apprenticeship can vary, ranging from one to several years, depending on the trade or profession. Throughout the program, apprentices work under the guidance of experienced mentors, enabling them to develop competencies and confidence in their field. This blend of hands-on experience and theoretical learning equips apprentices with the skills needed to excel in their chosen careers, bridging the gap between education and employment.
Reliance Jio: Pioneering India’s Digital Transformation
Launched in 2016, Reliance Jio aimed to provide affordable digital access to every Indian, leveraging world-class digital technologies. Today, Jio has revolutionized how Indians connect and is poised to shape the future of digital innovation.
India’s digital journey is marked by two distinct eras: before and after Jio. Prior to Jio’s launch, India ranked 155th globally in mobile data consumption. Within a year of its launch, India soared to the top position in mobile broadband data consumption, surpassing countries like the USA and the UK, thanks to Jio.
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Jio’s Service Portfolio Includes:
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Jio is synonymous with disruption. We transformed the internet landscape with 4G, introduced JioFiber for enhanced connectivity, and are now leading the way in 5G technology. This journey isn’t just about technology; it’s about unleashing possibilities for our talented team and every corner of India.
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Customer-Centric Approach
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Join the Jio Movement
Being part of a brand that is redefining the future. It’s about being a catalyst for progress, empowering millions, and leaving a lasting legacy. Are you ready to be part of this transformative journey?
